Question and Answers with Claire Merenda, Head of Commercial and Liability at Nelson Policies at Lloyd’s

Every now and then, Nelson Policies at Lloyd’s takes the time to get to know our team members better.

In our latest Q&A session with a member of staff, we caught up with Claire Merenda, Nelson Policies at Lloyd’s much-esteemed Head of Commercial and Liability.

We asked Claire how long she’s been working in the insurance industry, what she likes most about working in underwriting, and what she does in her spare time.

When did you join Nelson Policies at Lloyd’s?

I joined the business in January 2017 as a Senior Underwriter. I was promoted to Head of Commercial and Liability earlier this year.

How long have you been working in the insurance industry?

I started working in the industry at Guardian Royal Exchange as a trainee underwriter after I finished my A Levels, 25 years ago!!!

What do you like most about working in underwriting?

My day is never the same, every risk is never the same. I find looking at different trades interesting and even after 25 years, I still get risks that I have never come across before. I also really enjoy trying to help on the quirky and non-standard risks that Nelsons well-known for.

I especially enjoy the interaction with brokers and providing a level of service they don’t get anywhere else.

What do you like doing in your spare time?

Between heading up the commercial team here at Nelsons and having three young very sporty boys, my “spare” time is spent being ‘mum taxi’, ferrying from football, cricket, rugby and swimming!

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