Q&A with Kelly Staggs, our longest serving team member

When did you join Nelson Policies at Lloyd’s?

I joined the company in 2006.

How long have you been working in the insurance industry?

I have been working in the industry for 15 years. I started my insurance career with Nelsons back in 2006 when i first joined the company.

What do you like most about working in renewals?

As I oversee all the commercial renewals, I like the fact I am continuously kept busy. Every day, I am reviewing a different type of risk and seeing how other people would underwrite it. I also like having the ability to re-review a risk and provide the best options for both the Insured and broker.

How have you found navigating your job during these challenging times?

It was strange to begin with as I have always worked within an office environment, so getting set up to work from home was a little stressful and took a bit of getting used to! Now, however, it’s just routine. I enjoy working from home and meeting up once a week with the team for a catch up in the office. I have found that most days I manage to maintain a higher workload. I also enjoy the flexibility.

What do you like doing in your spare time?

In my spare time I like spending time with friends and family, especially with my three nieces.